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  • Confrontation - The 5 Basic Steps of Confrontation. An image showing a women confronting a man

The 5 Basic Steps of Confrontation (To Help You Do It Right)

Confronting someone about an issue can be tough. Sometimes we don't know what to say, and when we do say something, it

By Thomas R. Harris|2022-05-09T20:47:22-04:00May 31st, 2017|Categories: Conflict Resolution|Tags: assumptions, conflict, conflict resolution, confrontation, difficult conversations, facts, hard message, listening, preparation, problem solving, solutions, stories|
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  • 5 Steps You Should Take Before Dealing With Conflict and the Hard Conversation

5 Steps You Should Take Before Dealing With Conflict and the Hard Conversation

One of the biggest reasons we fail at dealing with conflict is that we don't prepare. Too often we just jump into

By Thomas R. Harris|2020-04-03T14:10:27-04:00May 20th, 2017|Categories: Conflict Resolution|Tags: blame, conflict, conflict resolution, contribution, difficult conversations, fact, fact from fiction, feelings, fiction, hard conversations, motives, practice, write it out|
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  • 7 ways we handle conflict poorly

7 Ways We Handle Conflict Poorly

Have you ever had one of those "hard conversations" that somehow went south? Or have you ever gone to someone to just "talk"

By Thomas R. Harris|2020-04-03T14:10:28-04:00May 17th, 2017|Categories: Conflict Resolution|Tags: anger, being indirect, conflict, conflict resolution, confrontation, holding till exploding, indirect, indirectness, name calling, silence|
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  • body language 101 - the good the bad and the ugly

Body Language 101: The Good, the Bad, and the Ugly

You could be giving people a bad impression of yourself (or a good one) just by the way your body speaks. Much

By Thomas R. Harris|2022-05-09T20:58:36-04:00May 15th, 2017|Categories: People Skills, Communication|Tags: body language, eye contact, posture, smile|
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  • the 7 deadly habits of conversation - and what to do about it

The 7 Deadly Habits of Conversation – And What to Do About It

Just as we can have good and bad habits in life that can push us forward in life or hurt us, we

By Thomas R. Harris|2020-04-03T14:10:29-04:00May 11th, 2017|Categories: People Skills, Communication|Tags: advice, argue, arguing, arguments, bad habits, being indirect, conversation, deadly, habits, indirect, indirectness, interrupting, listening, negative talk, stories, telling stories|
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  • How to end and exit a conversation gracefully

How to end and exit a conversation gracefully

Have you ever been in a conversation where it hits a lull, and both people just disappear from the conversation and walk

By Thomas R. Harris|2020-04-03T14:10:29-04:00May 8th, 2017|Categories: People Skills, Communication|Tags: appreciation, compliment, conversation, exit, exit a conversation|
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  • 4 Reasons Why People Don't Listen to You - And What to do About It

4 Reasons Why People Don’t Listen to You – And What to do About It

Have you ever felt that sometimes people do not listen to you? Do you ever just stop talking because no one seems

By Thomas R. Harris|2020-04-03T14:18:08-04:00May 4th, 2017|Categories: People Skills, Communication, Listening|Tags: gossip, integrity, interrupting, listen, listening|
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  • 9 Tips on How to Make a Great First Impression

9 Tips on How to Make a Great First Impression

First impressions are important because they last. What someone judges about you in the first few moments of meeting them is the

By Thomas R. Harris|2020-04-03T14:18:09-04:00May 2nd, 2017|Categories: People Skills|Tags: body language, compliments, confidence, dress, first impressions, greeting, grooming, hygiene, listening, play the host, preparation|
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  • how to talk to anyone

How to Start a Conversation with Anyone

How many times have you avoided talking to someone because you didnt know how to start the conversation? Or were you afraid

By Thomas R. Harris|2020-04-03T14:18:09-04:00May 1st, 2017|Categories: People Skills, Communication|Tags: being prepared, boldness, compliments, confidence, conversation, prepare, starting a conversation, the A.R.E. Method, the approachable person|
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