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  • The Ultimate Guide to Conflict Resolution

The Ultimate Guide to Conflict Resolution

Many of us were never taught how to handle conflict well - so we do it poorly. This leads to hurt relationships,

By Thomas R. Harris|2022-04-16T20:53:31-04:00July 19th, 2018|Categories: Conflict Resolution|Tags: conflict resolution, confrontation, feedback, guide, resolving conflict, ultimate guide|
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  • An image showing a woman receive criticism. She is sitting infront of her desk

How to Receive Criticism, Confrontation, and Disagreement the Right Way

How do you respond when someone comes to you and confronts you about an issue? What if they come across angry and

By Thomas R. Harris|2020-04-03T14:10:26-04:00June 5th, 2017|Categories: Conflict Resolution, Listening, People Skills|Tags: conflict, confrontation, criticism, disagreement, listen, listening, paraphrase, story, viewpoint|
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  • Assertive Message. An image showing two couple sitting in a bench while watching the lake

How to Give the 3 Part Assertive Message

The 3 part assertive message is a simple tool to talk to someone about an issue you may have. There are different

By Thomas R. Harris|2020-04-03T14:10:26-04:00June 1st, 2017|Categories: Conflict Resolution, People Skills|Tags: assertive message, conflict, conflict resolution, confrontation, emotions, feelings|
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  • Confrontation - The 5 Basic Steps of Confrontation. An image showing a women confronting a man

The 5 Basic Steps of Confrontation (To Help You Do It Right)

Confronting someone about an issue can be tough. Sometimes we don't know what to say, and when we do say something, it

By Thomas R. Harris|2022-05-09T20:47:22-04:00May 31st, 2017|Categories: Conflict Resolution|Tags: assumptions, conflict, conflict resolution, confrontation, difficult conversations, facts, hard message, listening, preparation, problem solving, solutions, stories|
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  • 7 ways we handle conflict poorly

7 Ways We Handle Conflict Poorly

Have you ever had one of those "hard conversations" that somehow went south? Or have you everĀ gone to someone to just "talk"

By Thomas R. Harris|2020-04-03T14:10:28-04:00May 17th, 2017|Categories: Conflict Resolution|Tags: anger, being indirect, conflict, conflict resolution, confrontation, holding till exploding, indirect, indirectness, name calling, silence|
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