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  • Conflict Resolution Skills - two people hands in the hair on mountain edge

31 Conflict Resolution Skills You Need to Start Using Now

It started out small. A simple argument. A little disagreement. Then it blows up. Hurt relationships. Hurt feelings. All because a simple

By Thomas R. Harris|2020-04-03T14:10:21-04:00July 5th, 2018|Categories: Conflict Resolution|Tags: conflict, conflict resolution, conflict resolution skills, listen, listening|
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  • An image showing a woman receive criticism. She is sitting infront of her desk

How to Receive Criticism, Confrontation, and Disagreement the Right Way

How do you respond when someone comes to you and confronts you about an issue? What if they come across angry and

By Thomas R. Harris|2020-04-03T14:10:26-04:00June 5th, 2017|Categories: Conflict Resolution, Listening, People Skills|Tags: conflict, confrontation, criticism, disagreement, listen, listening, paraphrase, story, viewpoint|
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  • Confrontation - The 5 Basic Steps of Confrontation. An image showing a women confronting a man

The 5 Basic Steps of Confrontation (To Help You Do It Right)

Confronting someone about an issue can be tough. Sometimes we don't know what to say, and when we do say something, it

By Thomas R. Harris|2022-05-09T20:47:22-04:00May 31st, 2017|Categories: Conflict Resolution|Tags: assumptions, conflict, conflict resolution, confrontation, difficult conversations, facts, hard message, listening, preparation, problem solving, solutions, stories|
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  • the 7 deadly habits of conversation - and what to do about it

The 7 Deadly Habits of Conversation – And What to Do About It

Just as we can have good and bad habits in life that can push us forward in life or hurt us, we

By Thomas R. Harris|2022-06-11T18:03:12-04:00May 11th, 2017|Categories: People Skills, Communication|Tags: advice, argue, arguing, arguments, bad habits, being indirect, conversation, deadly, habits, indirect, indirectness, interrupting, listening, negative talk, stories, telling stories|
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  • 4 Reasons Why People Don't Listen to You - And What to do About It

4 Reasons Why People Don’t Listen to You – And What to do About It

Have you ever felt that sometimes people do not listen to you? Do you ever just stop talking because no one seems

By Thomas R. Harris|2022-06-25T19:50:34-04:00May 4th, 2017|Categories: People Skills, Communication, Listening|Tags: gossip, integrity, interrupting, listen, listening|
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  • 9 Tips on How to Make a Great First Impression

9 Tips on How to Make a Great First Impression

First impressions are important because they last. What someone judges about you in the first few moments of meeting them is the

By Thomas R. Harris|2020-04-03T14:18:09-04:00May 2nd, 2017|Categories: People Skills|Tags: body language, compliments, confidence, dress, first impressions, greeting, grooming, hygiene, listening, play the host, preparation|
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  • person speaking into a can with a string

3 Reasons Why What You Say Is Not What I Hear

Have you ever gotten the feeling that what you are saying is not what the other person is hearing? Or have you

By Thomas R. Harris|2020-04-03T14:18:11-04:00March 30th, 2017|Categories: People Skills|Tags: asking, conversation, dissonance, filters, listening, misunderstanding, questions, semantics, stereotypes|
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  • ladies talking

6 Poor Listening Habits That Can Hurt Our Relationships

We all want to have good relationships with people. We want people to like us and to enjoy talking with us. Unfortunately,

By Thomas R. Harris|2020-04-03T14:18:11-04:00March 28th, 2017|Categories: People Skills, Communication, Listening|Tags: advice, body language, conversation, conversations, defensiveness, interrupting, judgement, listen, listening, stories|
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  • 2 men talking on a bench

The #1 Key to Make People Think You Are Great at Conversations

Many people wish they could interact more socially and be better conversationalists. Whether you are an extrovert or introvert, shy or outgoing, there

By Thomas R. Harris|2020-04-03T14:18:12-04:00March 23rd, 2017|Categories: People Skills, Communication, Listening|Tags: conversations, dale carnegie, listening, questions, talking|
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  • plate o steak, chili, vegetable mix at a restaurant

3 Lessons We Can Learn From Wee Pub About Better Relationships With People

I'm sure we have all experienced the following: You go to a restaurant. You sit down for what you hope will be

By Thomas R. Harris|2019-10-24T14:27:55-04:00February 28th, 2017|Categories: People Skills|Tags: friendliness, genuineness, kindness, listen, listening, names, remembering names, using names|
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