Communication

9 Ways Open-Door Policies Can Be Ineffective and Harmful (And What to do Instead)

If not done right, an open-door policy can cause more harm than good (and it’s not always as effective as we think it is). The idea of having an open-door policy is great on the surface – it ideally shows trust, collaboration, and encourages improved communication and culture. Unfortunately, that doesn’t always happen. Often it …

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9 Ways Email Can Hurt Communication and Relationships (And What to Do Instead)

Email is a great tool – sometimes. It can be great for sharing information. Or making plans. Or sharing ideas. But used wrongly, it can also cause a lot of damage. Using it in many situations can cause greater conflict, a loss of morale, and disconnect. Howard Guttman, in his book When Goliaths Clash, gives …

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man meeting woman, shaking hands

5 Quick Tips on How to Overcome the Fear of Talking to Someone

The idea of talking to someone new can sometimes cause a lot of fear in our lives, but it doesn’t have to. Talking to strangers doesn’t have to be a gut-wrenching experience. Here are 5 tips on how to overcome fear and talk to someone with more confidence.   1. Breathe When you start getting …

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women talking and laughing

The Top 10 Tips to Be Better At Conversations And Small Talk

Starting a conversation can be tough. Keeping it going can be even tougher! It doesn’t have to be hard. Here are 10 tips that can improve your conversation skills and help you be better at small talk.   Get people to talk about themselves People love talking about themselves. It’s everyone’s #1 favorite topic. In …

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An image showing a woman receive criticism. She is sitting infront of her desk

How to Receive Criticism, Confrontation, and Disagreement the Right Way

How do you respond when someone comes to you and confronts you about an issue? What if they come across angry and accuse you of motives you know you didn’t have? Our response will quickly determine whether the conversation is resolved well or turns into an angry argument in which all parties leave angry and …

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the 7 deadly habits of conversation - and what to do about it

The 7 Deadly Habits of Conversation – And What to Do About It

Just as we can have good and bad habits in life that can push us forward in life or hurt us, we can also have the same in conversation. Some habits will help grow our relationships even deeper and stronger, and other habits can hurt and destroy our relationships. Here are the 7 deadly habits …

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4 Reasons Why People Don't Listen to You - And What to do About It

4 Reasons Why People Don’t Listen to You – And What to do About It

Have you ever felt that sometimes people do not listen to you? Do you ever just stop talking because no one seems to care, or maybe you keep trying to push what you want to say to make someone listen? We all have an innate desire to be listened to, to be heard, to be validated. …

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