Email is a great tool – sometimes. It can be great for sharing information. Or making plans. Or sharing ideas. But used wrongly, it can also cause a lot of damage. Using it in many situations can cause greater conflict, a loss of morale, and disconnect. Howard Guttman, in his book When Goliaths Clash, gives …
9 Ways Email Can Hurt Communication and Relationships (And What to Do Instead) Read More »
The Ultimate Guide to Conflict Resolution If you are looking to resolve the conflict in your life, you’ve come to the right spot. This guide will teach you what you need to know about conflict resolution. Before we start, there is one fact I need to mention: Conflict in itself is not bad. There are …
Arguing on the Internet is like running into a brick wall: it’s stupid, it wastes time, and it can leave you with a throbbing headache. How many times have you seen someone change their mind by arguing on Facebook or in the comment sections of a news article? It rarely happens. And there is a …
3 Reasons Why Arguing on The Internet is so Ineffective (and What to Do Instead) Read More »
It started out small. A simple argument. A little disagreement. Then it blows up. Hurt relationships. Hurt feelings. All because a simple disagreement turns bad. Have you ever been there? Too often relationships are hurt, businesses fail or head down bad directions, and people allow others to run over them just because those involved lack …
31 Conflict Resolution Skills You Need to Start Using Now Read More »
Dealing with conflict can be tough. Emotions are strong, words are said that shouldn’t have been said, and often everyone leaves feeling worse than when they started. It doesn’t have to be that way. You don’t have to resort to silence or violence. Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler in Crucial Conversations …
How to Use Crucial Conversation’s STATE Method to Resolve Conflict Read More »
How do you respond when someone comes to you and confronts you about an issue? What if they come across angry and accuse you of motives you know you didn’t have? Our response will quickly determine whether the conversation is resolved well or turns into an angry argument in which all parties leave angry and …
How to Receive Criticism, Confrontation, and Disagreement the Right Way Read More »
The 3 part assertive message is a simple tool to talk to someone about an issue you may have. There are different variations of the message. In fact, with some of my past foster kids, I had taught them one variation to use when confronting each other with issues, and it worked very well. Dr. …
Confronting someone about an issue can be tough. Sometimes we don’t know what to say, and when we do say something, it seems to go wrong. How do you do it right? If you look at different conflict resolution books, each one seems to have a different “method” and “take” on how to have the …
One of the biggest reasons we fail at dealing with conflict is that we don’t prepare. Too often we just jump into the hard conversation. We don’t check our emotions or our motives. We may rehearse it briefly in our head, but we really don’t take the time to get it right. And, when emotions …
5 Steps You Should Take Before Dealing With Conflict and the Hard Conversation Read More »
Have you ever had one of those “hard conversations” that somehow went south? Or have you ever gone to someone to just “talk” about an issue, and it ended as a shouting match or a heated argument? Or maybe instead of having the hard conversation, you let it simmer inside of you until it burst out …